Thursday, 22 February 2018 12:36
Last Updated on Monday, 27 August 2018 16:51
Written by Nick
We now have been waiting more than four weeks for NZ holiday home listing website BookABach.co.nz to fix a fault on their website which is preventing the synchronisation of bookings made on our client’s website with the availability shown on Book A Bach’s website. Book a Bach have confirmed that they do have a problem but unfortunately, after two failed attempts, they still have not fixed it and have given it low priority! In the meantime, we are unable to complete our client’s bookings page, which affects their business and also impacts upon our reputation – but sadly Book A Bach appear not to give a damn about this. By a wide margin, their’s has to be the worst support and customer care that we ever have encountered.