Clockwork Internet understands that your website is likely to grow and that it will (indeed should) develop into a constantly changing site. As a result, it will require updating, or regular maintenance attention to allow it to grow with your business, to maintain its functionality and to upgrade components etc.

To help our clients to deal with this, without being hit by unexpected, high value invoices we normally offer clients the option of committing a modest amount on a monthly or annual basis as a website maintenance fee. This fee will cover just about all changes to the existing content of your site. Alterations such as the addition of new pages or changes to the structural design of the site or of a page may not be covered by the maintenance fee.

We stress that this is an optional service. If you are confident that there will be few changes to your website over the years, or if perhaps you wish to execute basic changes yourself, we will be pleased to make any changes to your website as and when needed and to bill for such changes as they occur, at our standard rates.

It should be noted that we set aside a certain amount of time each month which is earmarked solely for maintenance work on clients’ websites. Thus those clients who take out a maintenance contract will normally see their alterations or updates completed sooner than those who opt to have their work done as part of our queued orders.